Policy Privacy

  • Introduction

    PLANET JEWELRY – ARTIGOS DE JOALHARIA, UNIPESSOAL LDA.owner of the brand UNIKE JEWELLERY, hereinafter called Planet Jewelry, recognizes the importance of protecting your personal data, whatever its nature, and values, above all, honesty and transparency, so that it is possible to build a solid and lasting relationship with its customers, based on trust and on mutual benefit. Thus, and in accordance with the General Data Protection Regulation of the European Union (EU 2016/679), a set of security measures are implemented aimed at protecting your data.
  • Company identification

    This Privacy Policy is intended to explain the Planet Jewelry personal data processing policy.

    However, if you have any additional questions regarding this policy you can contact us at the following email address: info@unikejewellery.com or writing to:
    Rua Eng. Ferreira Dias, 924
    2.Ί andar – salas E35/E36
    4100-246 Porto

    This website and its corresponding Privacy Policy are managed by PLANET JEWELRY – ARTIGOS DE JOALHARIA, UNIPESSOAL LDA, - Rua Eng. Ferreira Dias, 924, 2.Ί andar – salas E35/E36, 4100-246 Porto with tax number 515 587 079.
    By browsing our site, you consent to the terms described in this Privacy Policy.

  • Our principles

    Respect customer requests
    We respect the privacy and security of your personal data, and we therefore respect the client’s wishes and requests, and uncomplicated management of their privacy preferences. Accordingly, and if you disagree with any point referred to in this policy, you may object at any time by contacting us at the following email address: info@unikejewellery.com or by writing to:
    Rua Eng. Ferreira Dias, 924
    2.Ί andar – salas E35/E36
    4100-246 Porto
    We will do everything possible to satisfy your wishes and respect your concerns.

    Good practice
    Planet Jewelry, as the controller of personal data, determines the purposes and means by which your personal data is processed, including all applicable security measures. We ensure that your personal data is processed in Portugal in a correct and lawful manner and in accordance with good practice.

    Strict necessity
    In processing data that can personally identify you, whether directly or indirectly, we apply the strict necessity principle. For this reason, the use of your personal data will always be minimal so as not to exceed the original purpose for which it was collected and / or processed.

  • Collection and treament of personal data

    The personal data collected and processed by Planet Jewelry are only those that you voluntarily, expressly and unequivocally enter on the forms on this website.

    The personal data collected are, depending on the form, name, address, zip code, city, email, phone number, and gender.

  • Who processes your personal data

    For organizational purposes and in order to be able to offer you the best possible service, Planet Jewelry works in conjunction with some entities outside its organization that will handle the personal data of users of this site. This data sharing is strictly due to the performance of the services provided by Planet Jewelry.


    These external entities include carriers, digital technology and service providers, digital marketing platforms, among others. Such external entities have been chosen by Planet Jewelry for their experience in data processing, compliance guarantees with applicable laws and regulations, and their technical security measures regarding the processing of personal data.


    These external entities will always act in accordance with the instructions provided by Planet Jewelry and only for the purposes strictly necessary for their function. Your personal data will be shared with these entities for the purpose of:

    - sharing marketing campaigns and brand communication,
    - providing electronic payment services, through credit / debit cards;
    - processing of product sales;
    - packaging and transporting products;
    - solving problems related to the sale of products;
    - receiving payments for the purchase of products;
    - processing customer product returns;
    - others;


    In addition to the above, your data may be shared with third parties to:

    – comply with applicable laws,
    – respond to judicial and government inquiries,
    – comply with valid legal procedures,
    – protect the rights or property of Planet Jewelry.


  • Purpose of processing personal data

    Your personal data is collected and processed by Planet Jewelry solely for purposes strictly related to the use of this site, the services associated with it and direct marketing.

    Planet Jewelry always strives to maintain a relationship with its customer and provide them with the appropriate benefits, information and relevant content related to our brand. Your data will only be processed for these specific, explicit and legitimate purposes and will not be further processed in a manner incompatible with them. The data collected and processed is appropriate, relevant and not excessive in relation to these purposes.

    However, your personal data may also be used for other processing operations within the limits of such applications. Your personal data may be processed for the following purposes in particular:

    a) when you place a order on this site, we collect your personal data (e.g. e-mail address, delivery address, credit card number and telephone number) on the orders form, only for the purpose of selling, sorting and shipping the products ordered by you;

    b) when you request Customer Support assistance we collect your personal data (e.g. first and last name, e-mail address) only for the purpose of providing you with Customer Support services that are relevant for you and to offer you the assistance you have requested;

    c) when you register, we collect your personal data (e.g. first and last name, address, e-mail address, telephone number, date of birth and gender) in order to simplify the processing of your future orders;

    d) when you subscribe our newsletter, we collect your email for the purpose of sending you information about products, services, loyalty programs, campaigns and promotional offers, events, giveaways, among others.

    f) When you browse our site, we collect cookies. Depending on your management of Cookies on our site and your interaction with us, we use some information collected by Cookies to ensure proper functioning on the site, highlighting the proper viewing of content, remembering your cart, remembering your registration, adjusting the resolution of your screen, to improve our offerings, among others.

    This information includes registration, location, session length data, products you have selected, your device, your browser and your IP address.

    g) When you browse our website and later visit platforms where there is an advertising format (social networks, Google and other partners of these networks), you may be impacted by ads from our brand. We will also use the data to reach new potential customers who may be interested in our products.

    When we collect data, we indicate the required fields with asterisks, seeing that such data is required for:

    – Providing you with the service you requested (for example, by providing you with a newsletter); or
    – Respecting legal requirements.

    Your personal data may be communicated to Planet Jewelry service providers for the purpose of providing the services, and judicial, tax and regulatory authorities for the purpose of complying with legal requirements.

  • Consent

    Respect for customers’ requests is one of Planet Jewelry main concerns regarding the processing of personal data. However, we do not want to affect the relationship we have with you or fall short of your expectations. However, should you disagree, you may object at any time by email us at info@unikejewellery.com.

  • Your rights

    To exercise your right of access, rectification, deletion, forgetfulness or blocking of your personal data, you can send a written communication to the following email address: info@unikejewellery.com or by letter addressed to:
    Rua Eng. Ferreira Dias, 924
    2.Ί andar – salas E35/E36
    4100-246 Porto

    If you no longer wish to receive communications of direct marketing, you may at any time exercise your right to object to the processing of your personal data: By sending an email to email: info@unikejewellery.com or by letter addressed to:
    Rua Eng. Ferreira Dias, 924
    2.Ί andar – salas E35/E36
    4100-246 Porto

  • Safety

    PLANET JEWELRY – ARTIGOS DE JOALHARIA, UNIPESSOAL LDA uses appropriate security measures to protect your personal data against accidental or unlawful destruction, accidental loss, alteration, diffusion or unauthorized access, and against any other form of unlawful processing. Additionally, we contractually require trusted third parties who handle your personal data for us to do the same.

    However, PLANET JEWELRY – ARTIGOS DE JOALHARIA, UNIPESSOAL LDA cannot guarantee that the security measures taken to protect this site and to transmit data and information through this site will prevent or exclude any risk of unauthorized access or loss of data. Therefore, we advise that your computer be equipped with software devices that protect you in transmitting and receiving data (such as up-to-date antivirus systems), and that your browser takes appropriate measures to ensure data transmission security (such as firewall and anti-spam filters).

  • Data conservation

    Your data is retained by Planet Jewelry for the purposes described herein for as long as necessary for the aforementioned purposes, except if the personal data in question are required to prove compliance, until the expiry of the corresponding rights, or if there is a longer period of data retention imposed by law.

    When your personal data is no longer needed, it will be removed from our systems and records or kept anonymously so that they cannot be identified.